Shipping Policy

Shipping Policy for Pendants.pk

Introduction

At Pendants.pk, we strive to ensure that your shopping experience is as smooth and efficient as possible. This Shipping Policy provides information on how we process and handle shipping for orders placed on our website.

Processing Time

  • Order Processing: Orders are processed within 1-2 business days after payment verification. Orders are not shipped or delivered on weekends or holidays.
  • Order Confirmation: You will receive an email confirmation once your order has been successfully placed. This email will include your order details.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates depend on your location and the shipping method chosen at checkout.

Domestic Shipping (Within Pakistan)

  • Standard Shipping: Typically takes 3-5 business days.
  • Express Shipping: Typically takes 1-2 business days.

International Shipping

  • Standard International Shipping: Typically takes 7-14 business days.
  • Express International Shipping: Typically takes 3-7 business days.

Please note that delivery delays can occasionally occur.

Shipping Carriers

We partner with reliable shipping carriers to deliver your orders, including:

  • TCS
  • DHL
  • FedEx
  • Other local and international courier services

Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours. You can track your order directly on the carrier’s website using the provided tracking number.

Shipping Address

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Shipping Restrictions

  • We do not ship to P.O. Boxes.
  • Some products may have restrictions for international shipping due to local laws and regulations.

Custom Duties and Taxes

International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the customer’s responsibility. Pendants.pk has no control over these charges and cannot predict their amount.

Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.
  • Damaged Packages: If your package arrives damaged, please contact us within 48 hours of receiving your order. We will request photographic evidence of the damage to assist with the claims process.

Changes to Shipping Policy

Pendants.pk reserves the right to update or change this Shipping Policy at any time. Any changes will be posted on this page, and the date at the top will be updated accordingly.

Contact Us

If you have any questions or concerns regarding this Shipping Policy, please contact us at:

Thank you for shopping with Pendants.pk!